Medical office experience and a familiarity with basic medical terminology preferred.Ībility to work independently and with the public in a high-pressure environment.ĭetail oriented with excellent interpersonal communications skills.Perform other duties as assigned by management.Įxperience Requirements and Preferences:: The ability to maintain friendly, cordial relations with all clients and employees maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers. Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.Īnswer telephone, take messages and return voicemails.Ībility to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness. Collect co-pays, co-insurance, deductibles and past due balances.Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes. Obtain and record demographic, insurance and financial information. Greet, register, instruct, discharge and provide general assistance to patients. Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
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